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CRE — Collaborative Resolution Environment is an AI incident reasoning workspace for IT operations. It helps during major incidents where symptoms are fragmented, RCA thinking is delayed, war rooms become noisy, and decisions slow down.
CRE dispatches domain-specific reasoning agents across application, infrastructure, network, database, security, and service-impact areas. It produces likely RCA hypotheses, safe recommended actions, stakeholder updates, and human-approved runbooks for major incident management.
CRE does not replace ITSM or observability tools. It complements them as a decision intelligence layer, helping teams reason faster during critical and business-impacting incidents. It does not execute changes automatically. Human approval remains mandatory.
Sign in to save incident history, revisit previous analyses, and track human-reviewed outputs.
CRE sits beside the tools you already use and adds a reasoning layer on top of them — so on-call engineers, incident managers, and leadership all see the same picture.
Replace fragmented bridge calls with a shared reasoning view that brings every domain to the same conclusion faster.
Specialist agents publish their hypotheses, evidence, and confidence side-by-side so on-calls debate signals, not opinions.
Every recommended action is gated by an explicit human decision and recorded in an immutable audit trail.
Convert scattered incident details into a clear, structured narrative every team can act on.
Specialist agents propose likely root cause hypotheses, ranked by weighted consensus.
Prioritised, human-reviewable next steps that highlight blast radius and rollback posture.
One concise narrative — tuned for leadership and engineers — straight from the reasoning trail.
Every recommendation requires explicit reviewer approval. Decisions are logged with reasoning context.
Generate a categorised runbook draft for response, recovery, and follow-up — reviewed before execution.
Cut time-to-hypothesis with parallelised domain agents.
On-calls focus on validation, not synthesis.
Shared reasoning replaces cross-team back-and-forth.
Decisions, approvals, and overrides — all auditable.
Ticketing and on-call tools capture what happened. CRE focuses on why it happened and what to do next — bringing structured reasoning to AI incident management, AIOps incident reasoning, and IT downtime reduction.
CRE supports the moments where structured reasoning matters most — from triage to recovery and post-incident review.
Multi-agent reasoning across app, infra, network, security, database, and business impact.
Turn AIOps signals into ranked hypotheses your team can act on.
Live RCA hypotheses with supporting reasoning — not just post-mortem write-ups.
Quieter bridges, aligned communication, approval-ready runbooks during sev-1s.
Compress reasoning time without weakening change governance.
Run an anonymized incident through CRE — no signup, no setup.